Jordan Nelson
Work History
Sr. Applications Admin
HealthEquity
Sept. 2020 - Present
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Sr. Salesforce Admin
Divvy
July 2019 - Sept. 2020
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Salesforce Admin
Podium
Oct. 2018 - July 2019
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Business Analyst
Walmart eCommerce
Nov. 2017 - Oct. 2018
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Skills
SOQL
Team Leadership
Flow
Process Builder
Communication
Lightning
Jordan Nelson
Work History
Sr. Salesforce Admin
Vercel
Feb. 2022 - Present
• Developed conversion and system implementation plans for all automation to flows
• Conducted data modeling, performance and integration testing
• Coordinated deployments of automation, feature updates and patches from our sandbox to production
• Strengthened developmental methodologies by introducing sprints and project management tools
Author
Apex Hours
• Author @ Apex Hours
• Global platform to learn and upskill in Salesforce
Mar. 2022 - Present
Author
Salesforce Ben
• Author @ SalesforceBen
• Largest dedicated Salesforce news site in the world
Mar. 2021 - Present
Sr. Applications Admin
HealthEquity
Sept. 2020 - Present
• Support over 3000+ users throughout the organization
• Managed data migration and new process flows from Oracle to Salesforce for our Sales & Customer Support departments
• Improved org security by implementing multiple 3rd party security integrations
• Utilize GitHub & Gearset to enforce version control within all our Salesforce instances
Sr. Salesforce Admin
Divvy
July 2019 - Sept. 2020
• Oversee all technical aspects of salesforce including data migrations, data quality, systems integrity, 3rd party applications, and AppExchange products
• Improved Operational Efficiency by implementing process builders & flows
• Responsible for driving complex technical solution from planning stage to execution
• Designed, set up and maintained Salesforce standard objects & custom objects
Salesforce Admin
Podium
Oct. 2018 - July 2019
• Administrator for 350+ user
• Ensured data integrity for bulk changes through the use of dataloader
• Lead Salesforce CPQ trainer for Sales & Business applications departments
• Managed forecast & purchases of additional Salesforce licenses
• Created reports & dashboards to increase management visibility
Business Analyst
Walmart eCommerce
Nov. 2017 - Oct. 2018
• User Creation, Training, & Troubleshooting
• Outlining problems, solutions, & forecasting for business needs within Excel
• Managed KPI's for Partner Operations
• Built out and maintain a reporting platform to display agent level performance
• Conduct calls when needed to provide updates on performance & progress
Skills
SOQL
Team Leadership
Flow
Process Builder
Communication
Lightning